Privacy Policy

At Tier One Supply, S.L., we are committed to protecting your privacy and complying with current regulations regarding the protection of personal data, including Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.

1. Data Controller
The data controller responsible for your personal data is Tier One Supply, S.L., with CIF B75855684 and its registered address at Polígono Industrial PIBO, Avenida de Aznalcázar, Nº5, Módulo 14, 41110 Bollullos de la Mitación, Sevilla. You can contact us by email at info@tieronesupply.com.

2. Purpose of Processing
The personal data we collect will be processed for the following purposes:

Management of commercial and customer relations: To manage our business relationships, including the sale of equipment and repair services.
Sending commercial communications: To send you information about products, services, promotions, and events that may be of interest to you. You can opt out of receiving these communications at any time.
Customer support and assistance: To provide support and assistance through our communication channels.
Order and purchase management: To process orders, manage payments, and make deliveries.
Compliance with legal obligations: To comply with our tax, accounting, and legal obligations.
Sending information about events or activities: To inform you about training courses, seminars, and other activities related to the services we offer.

3. Legal Basis for Processing
The processing of your data is based on the following legal grounds:

Explicit consent: When your consent is required for the processing of your data (e.g., for sending commercial communications).
Contract execution: To manage commercial relationships and execute contracts for purchase, sale, and service provision.
Legitimate interest: In activities such as improving our services, market analysis, and internal management of the company.

4. Data Subject Rights
In accordance with current regulations, you have the right to access, rectify, erase, restrict processing, object to processing, and request the portability of the personal data you have provided. You may exercise these rights free of charge by contacting us at info@tieronesupply.com. We will respond to your request within a maximum period of 30 days.

5. Data Retention
Your personal data will be retained for as long as necessary to fulfill the purpose for which it was collected and, in any case, for the time required to comply with our legal or contractual obligations. For example, data related to purchase management and invoicing will be retained for the period required by tax legislation.

6. Data Security
We have implemented appropriate technical and organizational security measures to protect your personal data from unauthorized or unlawful processing, as well as from accidental loss, destruction, or damage.

7. Complaints
If you believe your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) or the competent supervisory authority.

CONTACT US

info@tieronesupply.com
(+34) 955 467 119

Have any questions or need assistance? Our team is here to help you with all your inquiries. Whether you’re looking for more details about our products, services, or need support, feel free to reach out. We’ll get back to you as soon as possible!